At Ivorythreadz, operated by Mindxcel IT Services Private Limited, you acknowledge that online purchases carry certain inherent risks. While we make every effort to provide accurate product descriptions and images:
- Minor variations in color, texture, fit, or finish may occur due to lighting conditions, device displays, or individual perception
- We recommend carefully reviewing product details and contacting our support team for clarification before completing a purchase
Product Stock & Availability
- Product availability is subject to current inventory levels
- Sudden demand spikes or technical issues may occasionally result in stock mismatches or delivery delays
- We reserve the right to cancel, modify, or postpone orders if necessary
- Affected customers will be informed promptly and offered alternatives or refunds where applicable
Color Display Disclaimer
- Product colors are displayed as accurately as possible online
- Minor differences caused by device screens, brightness settings, or lighting conditions are normal and do not indicate defects or misrepresentation
Shipping & Delivery Risks
- Orders are shipped through trusted third-party logistics partners
- Despite reliable carriers, delays, damages, or losses may occur due to unforeseen circumstances
- We are committed to promptly assisting customers with any delivery-related issues
- For any concerns regarding delivery, contact our support team immediately
Third-Party & External Sources Disclaimer
- Our platform operates independently and does not endorse or promote third-party websites or external links
- We are not affiliated with external websites; any claims suggesting a partnership should be treated cautiously
- Please inform us if you encounter third-party sites falsely claiming association with us
- We disclaim responsibility for content, transactions, or outcomes arising from unauthorized third-party sources
Contact Information
For queries, assistance, or to submit contact us at:
mindxcelitsolutionspvtltd@gmail.com
We are committed to resolving your concerns promptly, fairly, and transparently.